In case of cancellation of the route by the company ICONO Serveis Culturals, the latter will contact the client to find an alternative date to enjoy the service within two months from the initial date.
The lack of availability of the service requested will not entail compensation such as the refund of the amount paid.
In case the client does not show up on the reserved day and time, he will not be entitled to a refund. To be able to change the day and time, read the section on service conditions.
At our central office, you will find the claim sheets available.